Benjamin & James, PLLC


The partners at the law firm of Benjamin & James, PLLC are a local, dynamic team with the knowledge and resources to provide our clients with a timely response to their legal needs. We are experienced attorneys and seasoned counselors who take a unique approach to turning legal conflict into desired results.


Our Waterloo, New York law firm represents clients in specialized areas of law including personal injury; real estate; will and estate matters; agency adoptions; family law; and municipal law. We serve clients in the Finger Lakes region of Upstate New York, with the focus of providing a customized solution for each.

We had a rocky start in the adoption process. Our previous attorney moved out of state leaving things half done and what was filed had incorrect names. We had to start all over and then Covid hit. Courts were closed. It was only because of Susan’s patient perseverance that the adoption was completed in a timely manner and her kindness softened every bump or setback. If you need an adoption attorney, she’s the best.
— Karen Sanders (Ontario County)

I have adopted a sibling set of 3 (2 separate adoptions) with Susan James as my attorney. The kids were freed 2/2020. We all know what happened in 3/2020–the world shut down for Covid. Susan and I had to navigate the pandemic together. She was ready to submit the paperwork as soon as the courts were reopened. She made sure to go over every single detail in the paperwork to ensure understanding. She was efficient in making it as speedy as possible. My first of the two adoptions were the first virtual adoption for Seneca County due to her speediness and efficiency. I would highly recommend Susan to anyone needing an adoption attorney.
— Emily Green (Seneca County, Ontario County)

Susan James is the most thoughtful person you will meet in your adoption journey. She loves her job, and it shows along each step of the adoption process. She is very knowledgeable about adoptions and will provide you with the best experience ever! Don’t hesitate to contact her . . . I did and have no regrets.

– Kendra Brigham (Seneca County)

I cannot tell you how happy I was regarding the adoption of my first son, Lee. Your office was so organized and prepared regarding the process, and it was so quick and easy signing all of the paperwork. Every detail of the process was explained to both myself and Lee, which made things very relaxed and stress free. Thank you again for helping us make the adoption a reality.

– Jason Hoffman (Wyoming County)

Phenomenal! We had the pleasure of working with Susan through our children’s adoptions. Susan was a pleasure to work with from start to finish! Not only is she efficient and fast, above all she is compassionate, kind, and sincere. She is quick to reply, answer questions, and provides support. We could not have had a better experience. We strongly encourage everyone looking for an adoption lawyer to seek out the professional services that Susan has to offer.

– Sanya Barrows-Pedroza (Seneca County)

Susan James is amazing. She handled our adoption and all of the paperwork, walked us through the process and answered any and all questions we had plus some. I recommend her to anyone wanting to do an adoption. Susan also got it done in a timely manner and this was even through Covid, which she worked through. If you want a good attorney, then Susan James is your lawyer.

– (Seneca County)

To those looking for a wonderful adoption lawyer: This can be a struggle and some days you may not know that you have chosen the right person. My husband and I have worked with Susan for the adoption of our grandson. She was readily available to assist with all our questions and concerns. We adopted him from NYC and the struggle/battle was a long haul. We started our journey in 2016. Susan assisted us before we even retained her by giving me direction and advice when I needed it the most. She would reach out to them and respond to me promptly doing all she could. She is and will always be a GOD send. Once we were able to actually retain her in this long process, it went rather quickly. She set the date, accommodated our schedules to sign all of the paperwork, and was able to get it all filed and date set in no time. We could not be happier with how it all went once she was able to take over. I felt a weight had been lifted and she was there to take over. I am so blessed to have worked with her. We are so happy that Susan was on our team.

– Bailey-Bradley family (Seneca County)

Very professional. Mr. Benjamin was very helpful with my will preparation, as estate law is his practice. He was also helpful understanding another family will that left us very confused. All in all, a big help in these matters.

– Stephen Hartman

Great people that care!
– Mark Patterson

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Contact us for a free, no obligation
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Our firm is in compliance with all New York State mandates and Executive Orders and New York State Health Department guidelines. 

Please understand that many of the institutions that we work with are observing a limited schedule or a workforce reduction that may impact the timing of court appearances, abstract redates, and surveys.

We appreciate your patience.


By Appointment Only

315-781-5111 (phone)
315-781-6611 (fax)



Monday - Thursday
9:00 a.m. to 5:00 p.m.,
by appointment only


696 Waterloo Geneva Rd
(Routes 5 & 20)
Waterloo, NY 13165


PO Box 89
Waterloo, NY 13165